Better IT Data Planning Architecture - for CRM, marketing, finance, & GDPR functions

Service Design Experts - Improving Business and Charity IT Processes and Data Management

Using our new Optimiser4 service, we help you quickly fix structural problems with your IT systems and data handling processes. But where do you start?

Would you like your processes to be mapped out better and documented? Have you inherited and find yourself managing a jigsaw of old systems? Is there an integrated plan?  Do you need better access to data sources to improve the intelligence available to your executives? Perhaps you have concerns about some or all of these: -

  • a failing CRM system
  • GDPR and data breaches,
  • sub-standard customer service levels
  • poor marketing and communications operation
  • your on-line shopping service having poor analytics
  • coordination of reporting of financial matters
  • buying another system in haste
  • having to re-assess your Cyber Security

Many mid-size businesses and charities have limited IT resources, and so we offer an intelligent and supportive approach to IT managers and Chief Information Officers. Just a short scoping exercise can identify your main priority issues. We use a leading-edge cloud based on-line planning tool to help you prioritise. This runs on a AWS hosted service in Dublin, all data being within EU GDPR rules. Being information aggregation experts, we can help you use new services such as AWS Data Exchange and others to help your operation plan and access the intelligence it needs. Our services require no major up-front payments, just our fee costs for our time.

We will instigate a Process Change Service and provide an Information Action Blueprint.

We can then be invited to lead a programme of change using our on-line planning tools and data integration techniques, or we can help your IT department continue to manage these new processes independently, with DataWise Intelligence experts on hand only when needed.

 Contact us for more details. Ask for a demonstration of our approach.

Keep your Team Information Process Technology under control with Optimiser4

6th June 2019 Statement from Elizabeth Denham, The UK  Information Commissioner - " For those who do not take this responsibility seriously or those who break the law, we will act swiftly and effectively. Many of the investigations launched with our new powers are now nearing completion and we expect outcomes soon, demonstrating the actions my office is willing and able to take to protect the public."

We help today’s IT leaders plan, de-risk and take action in key areas:

  • Where IT in smaller businesses have a few staff, we create a new company-wide IT service planning portal
  • We help you stay compliant using our embedded EU GDPR and PECR rules giving you a GDPR evidence e-manual
  • We look at your people and teams, departments, agencies - how data flows and is shared - optimising IT operations
  • We seek to understand your business model, and help plan how to source data and build better intelligence

How? Through on-site short workshops, meeting with your Executives, we help you:-

  1. Spot opportunities for your PEOPLE to improve teamwork and outcomes
  2. Document, map and untangle the evolving cobwebs of PROCESSES
  3. Make sure that cloud, on-premise, mobile and telemetry TECHNOLOGIES allow you maximise the use of data
  4. Use of all your DATA, stay within the latest GDPR, PECR, CYBER and IASME guidelines
  5. Gather and adapt new data sources using elements of the new AWS Data Exchange services
  6. Design and develop BUSINESS INTELLIGENCE DASHBOARDS, visualising markets, sales, costs and KPIs

As an IT manager or Chief Information Officer, if you need extra help and have limited resources, we will start to engage with your teams by  running short on-site workshops to  help you create a new plan for your ongoing systems workload.

Ask for a quick on-line demonstration of our planning approach and service.

Optimiser4 cloud based planning portal - some platform examples where small IT departments bring us in for short term help, and then manage themselves.


1.To make your CRM investments work better, before trying new systems ? 

2.To help stay compliant and secure - EU GDPR and PECR rules, IASME standards ? 

3. To make mergers and partnerships work better, with legitimate sharing of data ? 

4.To source good data and build better intelligence for marketing and finance ?  

5.To help with contract management and bids by using data to measure impact ?  


N.B: Our Philanthropic Contributions - for Citizens, Communities and Charities.

All citizens, via community collaborations and good causes, need support from land owners, local authorities, charities and business managers. Towns with heritage to protect need help and more footfall too, which can come from both within and outside the UK, if visitors and tourists carry home positive messages. Good planning and use of comprehensive communications platforms are key. But for this, accurate demographic data is essential as is adherence and integration of GDPR and PECR 'privacy by design' data regulations when communicating. Outcomes from our precision assignments are better mapping of plans, sharper definitions of target groups, more supporters ( offering time, money or equipment ), and an increasing appeal to personal and corporate social responsibility. We will help Charities, CICs, Social Enterprises and Community Groups by offering preferential fee rates.

The Datawise Team - experience and honesty helps build trust.

Meet the Team

Peter McCann of DataWise Intelligence

Peter McCann

Peter has had a career spanning sales marketing and information services. He founded DEC's first value added service, built and sold a large Data Warehousing business in Insurance and became a business coach.
Christopher Johns of DataWise Intelligence

Christopher Johns

Compliance Director
Christopher has over 30 years’ experience working in SMEs. Starting in marketing and subscription management for medical and financial services publishing and conference companies, he then developed an interest in technology and spent over 20 years as IT Director in the travel industry. He now specialises in privacy management, data protection and technology solutions for SMEs. Christopher is an enthusiastic proponent of the value of using regulatory compliance to enable SMEs and Charities achieve robust operational and process management, build customer trust and support growth and innovation.

Richard Goat

Director of Business Strategy
Richard is an experienced entrepeneur who, after a successful career with IBM and as CEO of several software businesses, one of which he sold to Reuters, brings practical business development direction to our Board.
Andrew Cope for DataWise Intelligence

Andrew Cope

Software Services Design Architect
Andrew has had a very successful career with a focus on determining user requirements and managing teams to build and deliver advanced web and data management services. His successes included designing a major database for the RAC.
Michael Mulholland at DataWise Intelligence

Michael Mulholland

Legal Adviser
Michael is a highly experienced lawyer, specialising in data protection law with experience of working across blue chip companies in diverse sectors including financial services, insurance, energy, medical and defence industries. His expertise lies in advising on data protection related topics including regulatory compliance, governance, policy drafting, establishing governance frameworks and 'business as usual' advice.
Marie Woltman at DataWise Intelligence

Marie Woltman

Business Intelligence Analyst
Marie is a Microsoft Power BI enthusiast with a passion for dashboarding technology. She has over ten years experience as a local government data analyst and is well known in national circles for pioneering data visualisation technology. She has a background in recruitment, property and aviation sectors.

Noel Green

Lead Procurement and Contracts Consultant
Noel has a senior management background in procurement and supply chain management in both the public and private sectors. He has worked for an NHS Improvement body, and large retail chains. His hands on experience in procurement and defining contract obligations, enables him to assess the data needed to then manage and track commissioned contracts. He has designed an innovative cloud based contract management software service that is now being used by organisations ranging in size from small SMEs through to large multi-nationals and household names including an agency handling NHS CCG work, and well known retail, engineering and not for profits operations. Noel offers a special service for SMEs to review their tender bids prior to submission, as he has deep understanding of defining and meeting promised outcomes to commissioning entities, as well as subsequently using data to track performance.

Vision, Team Building and Market knowledge. Business Process Analyses, Data Flows and GDPR. Information source identification. Business Strategy. Database design and build with Cloud and easy to use Front End web service provisioning.

Our multi-disciplinary team is able to quickly understand, analyse and map out business processes, help you align these against your current software tools including Cloud and mobile apps,  and review how people in each different department operate and work together. We design and implement on-line flow charts and displays of your processes needed to remain compliant.


Optimiser4 - one integrated planning system for your organisation

  • Use our secure cloud framework for your systems and data planning, an exciting new tool
  • This runs on our secure AWS Dublin host within EU GDPR privacy controls
  • Use this cloud based 'visualisation service' to map processes and train new or existing staff.
  • Be better prepared for any ICO investigations, and if you have a data breach, have evidence to hand.
  • Plan for better intelligence, and with our help assess the new AWS Data Exchange service
  • Ask for a demonstration and discussion with our teams

Our Optimiser4 service has been designed to provide you with a new simple-to-use, integrated, online visualisation and documentation approach which brings all your departments' needs together in one place.

We can help you complete and maintain this important work and ensure it remains well managed: a hugely valuable approach for smaller IT departments to enable them to offer more professional services to all their user departments.

Keep your Team Information Process Technology under control with Optimiser4

Get in touch, book an on-line session /chat.

You can call us on 0208 938 3545 or use the contact form below.

Please note that we will only use your contact data in this form to make contact with you in relation to your interest: for further detail on how we use and protect your personal data, please see our Privacy Policy.