
Understand the Problem
- Engagement – Stakeholder focus & constraints workshop, virtual team building
- Process – mapping using Optimiser 4
- Data – mining, cleaning, data exploration, data visualization and dashboarding
- Data security – compliance audit, data register, consents management, supplier contract review, certifications, breach recovery
Design the Solution
- Requirements – review & user stories
- Data – modelling, cleaning, Master Data Management, data visualization and dashboarding, DataOps
- Data security – data register, consents management, IT security enhancement, supplier contract review, certifications, breach recovery
- Process – modelling, Optimiser 4
- Service – design, metrics, control data. Customer handling & CRM process improvements. Service management transformation
- Organisation – design
Deliver the Solution
- Process – implementation
- Data – cleaning, Master Data Mgmt, data synthesis, predictive modelling, data visualization and dashboarding, DataOps
- Data security – data register, consents management, IT security enhancement, supplier contract review, certifications, breach recovery
- Service – metrics, control data. Customer handling & CRM process improvements. Service management transformation.
- Organisation – Way of Working evolution and training, engagement & communication
- Programme Management – Strategy, interim staffing, PMO
- Tools & Methodologies – Optimiser 4, Power BI, SalesForce, Microsoft Dynamics 365, Scrum, Agile, Kanban, Waterfall, Iterative
Measure the Benefits
- Business benefits
- Cost Reduction – on time delivery, less re-work, fewer production failures
- Income generation – improved client retention, more client referrals, more inbound leads, better brand recognition
- Service & Process – metrics
- Data – data visualization and dashboarding, predictive modelling
Can Datawise Intelligence help you?
The Datawise Intelligence process can be used for a whole business or organisation. We can also apply it to a particular project or department. If you would like to explore the possibilities, please get in touch.