Services

A summary of the Datawise process from problem through to benefits

Understand the Problem

  • Engagement – Stakeholder focus & constraints workshop, virtual team building
  • Process – mapping using Optimiser 4
  • Data –  mining, cleaning, data exploration, data visualization and dashboarding
  • Data security – compliance audit, data register, consents management, supplier contract review, certifications, breach recovery

Design the Solution

  • Requirements – review & user stories
  • Data –  modelling, cleaning, Master Data Management, data visualization and dashboarding, DataOps
  • Data security – data register, consents management, IT security enhancement, supplier contract review, certifications, breach recovery
  • Process – modelling, Optimiser 4
  • Service – design, metrics, control data. Customer handling & CRM process improvements. Service management transformation
  • Organisation – design

Deliver the Solution

  • Process – implementation
  • Data –  cleaning, Master Data Mgmt, data synthesis, predictive modelling, data visualization and dashboarding, DataOps
  • Data security – data register, consents management, IT security enhancement, supplier contract review, certifications, breach recovery
  • Service – metrics, control data. Customer handling & CRM process improvements. Service management transformation.
  • Organisation – Way of Working evolution and training, engagement & communication
  • Programme Management – Strategy, interim staffing, PMO
  • Tools & Methodologies – Optimiser 4, Power BI, SalesForce, Microsoft Dynamics 365, Scrum, Agile, Kanban, Waterfall, Iterative

Measure the Benefits

  • Business benefits
    • Cost Reduction – on time delivery, less re-work, fewer production failures
    • Income generation – improved client retention, more client referrals, more inbound leads, better brand recognition
  • Service & Process – metrics
  • Data –  data visualization and dashboarding, predictive modelling

Can Datawise Intelligence help you?

The Datawise Intelligence process can be used for a whole business or organisation. We can also apply it to a particular project or department. If you would like to explore the possibilities, please get in touch.